Frequently Asked Questions

If these FAQ's don't answer your particular question, then please email us 

at customerservice@houstoncookies.com with your question. 

 

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At this time we don't offer same-day delivery.  Our cookie gifts are made to order and shipped or delivered on the business day (Monday-Friday) following receipt of order, unless a future delivery date is specified during checkout.

 

At this time we do not offer weekend delivery.

 

What payment options do you have available?
We accept MasterCard, Visa, American Express, and Discover Card.

 

Do you charge sales tax?
Sales tax is calculated at a rate per Texas sales tax law and will be added to your order total during checkout.

 

Will the package I order look the same as the picture?
We take great pride in creating our cookie gift designs with the finest and most current products and enhancements available. Therefore, our container, enhancement and gourmet products may change. We make every effort to update our website often; however, an item may be discontinued or out of stock due to supplier back orders. 

 

We reserve the right to substitute products of equal or greater value when necessary and similar in nature in any of our cookie gifts without compromising the overall design, theme, color, or quality of the gift package.